IAB Podcast - Liquid Innovation | IAB Forum 2019

IAB Podcast - Liquid Innovation | IAB Forum 2019

Reading Time: 24-33 minutes

When the philosopher and sociologist Zygmunt Bauman published the book ‘Liquid Modernity’ in 1999, the world he described was one in which users and consumers were transforming.

Today, 20 years after the publication of that book, brands must communicate successfully to the natives of the liquid society, users without solid reference points and with constantly changing ideals of perfection.

The certainties of the great post-internet communicators are no longer valid for Millennials and especially for Generation Z. The attention span is lowered, workflows and entertainment modes change.

At IAB Forum 2019 I will interview eight speakers, including founders of startups and new generation communicators, activists in this new era of attention seeking, with whom I will discuss the approaches used to speak to digital natives with original, pro-active and flexible storytelling.

Below is the complete program, if instead you want to come for FREE to the conference, write to me on Twitter or Instagram, I have a few dozen tickets: @ijaack94.

Update: the podcast is out, below are the links to listen to all the interviews.



IAB Podcast Giacomo Barbieri

November 20th

9:45 - 9:55

Introduction of the day


10:00 - 10:20

Mobile Banking from A to Z

N26 is building the first global Mobile Bank that the world loves to use. Currently, N26 has more than 3.5 million customers in 26 markets, generating a transaction volume of 2 billion euros on a monthly basis. With a full European banking license, cutting-edge technology and no branch network, N26 has redesigned the banking sector for the 21st century and raised more than 670 million USD from the world’s leading investors. There are many reasons to use N26, as many as the alphabet. But what is a millennial or a digital native of generation Z really looking for from the bank of the future?

Andrea Isola, Country Manager Italy, N26
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Its competitor. A few days ago I posted the photo interviewing Revolut, while this is the photo interviewing Andrea Isola, Country Manager for Italy of @n26it . Many would say that the two startups are competitors, but I don't think so. They compete in the same industry, that of #fintech , sure. But their users and their Value Propositions are decidedly different and only slightly overlapping. I use both apps, both accounts and also others, because I use them in different contexts. Already today every person in Italy has on average a couple of bank accounts. I did a little research "Financial planning without costs" which can be found on my site, jaack.me Today I use N26 to manage the budget for expenses outside of recurring ones, and I use Spaces to manage what remains. @iabitalia #iabforum #iabforum2019 #iabpodcast

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10:25 - 10:45

Smart cities

Waze is one of the most used road navigation apps in the world. Acquired by Google in 2013, it has effectively changed the meaning of ‘community engagement’: maps and traffic, the two fundamental assets of the platform, are directly generated by users. And Waze uses them to help municipalities. Often, communication is done even with just primitive messages: “Hey, watch out, there is an accident here!” How has the dynamic of behavior between individuals changed in this new context?

Dario Mancini, Regional Manager Italy & EMEA Emerging Markets, Waze
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When I interviewed Dario Mancini, Regional Manager Italy & EMEA Emerging Markets of @waze , I learned that the Waze community - of which I have been a user since back in 2013 and proud owner of the King badge of the top 1% of the national ranking - is very strong in Italy, so much so that the user with the most points ever in the ranking is Italian. We are not always last, after all. #IABForum #IABPodcast #Waze

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11:00 - 11:20

Ignorant Marketing

Who will be doing marketing in the next 10 years? It’s the users of the Marketing Ignorante community, who listen to the Podcast Ignorante and share Post Ignoranti in the Facebook group, which has over 50,000 users. With zero euro investment and 100% user-generated content, Marketing Ignorante aggregates smart millennials looking for ways to do marketing.

Andrea Dibitonto, Co-Founder, Marketing Ignorante
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Resuming the photo collection from #IABForum during the #IABPodcast recordings. Here I am with @andrea_dibitonto while we discuss @marketing.ignorante , the community he founded with a friend of his. It is impressive how there are very large niche communities (Marketing Ignorante has over 50k followers) that I was not aware of. I feel ignorant in the true sense of the word, and especially looking at many of the discussions open in this community. You never stop learning. @iabitalia #marketing #business #iabitalia #iabforum2019

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11:25 - 11:45

Political economy pills in 15 seconds

The individual’s attention span has decreased in recent years: the communication challenge is to compress quality content into an increasingly shorter period of time. Imen tells political economy in 15 seconds on Instagram stories, and her over 130,000 followers confirm her commitment. But the line between superficiality and in-depth analysis is very easy to cross: how do you balance truth and attention span?

Imen Boulahrajane, Influencer and popularizer
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Almost done, only a few more alike are missing and then I will go back to posting infrequently as I usually do. But I want to talk about each intervention individually, because there is so much value: like when I met @imenjane , in this photo, and I had struggled to contact her for all the days before the event. But in the end we made it, and I discovered that Imen 'only' has a lot of things to do, and today I follow her with pleasure in her Stories. Thank you Imen, for not letting me understand the impact you have daily on tens of thousands of people: it makes you an extremely humble person. Thank you. #iabforum2019 #iabforum #iabpodcast

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IAB Podcast Giacomo Barbieri

November 21st

9:45 - 9:55

Introduction of the day


10:00 - 10:20

The bet on growth

Revolut is a promising scale-up, one of those that in the United States they call a ‘unicorn’: started 4 years ago, it promised a multi-currency account and no disadvantageous fees for payments and money transfers abroad. Today, Revolut is a driving force of the Internet of Money, pushing a cultural revolution that goes beyond the budget set in the app: automatic donations for charity, travel insurance, trading of cryptocurrencies and stocks on the stock exchange. It is more than an online account: it is a gateway to a new way of approaching money and understanding traditional finance.

Elena Lavezzi, Head of Southern Europe, Revolut
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This is the first photo and the first interview I recorded at @iabitalia , with @elena_lavezzi Head of Southern Europe of @revolutapp . I usually don't love interviews at events, there is chaos, people get distracted, there is noise in the headphones. But when the topic is interesting and the guest is super like Elena, time flies by. And I didn't even notice the background noise until I got home to listen to the audio again. #iabforum2019 #iabforum #revolut #fintech

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10:25 - 10:45

(Social) Media Company 2.0

The new generations, as we know, live on social media. Their primary source of information can be Facebook or Instagram. Freeda was born for them: the website is a dynamic page with little information: team description, social numbers and people reached. But if Facebook or Instagram don’t work, how does Freeda work? The pros and cons of communication that is, in addition to being full digital, also full social.

Daria Bernardoni, Chief Content Officer, Freeda
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I'm about to finish the photos of the IAB guests, promised. She is Daria Bernardoni, Chief Content Officer of @freeda (which I follow with another account so as not to spoil the perfect feed of 99 male followers). Freeda is one of those realities (it is reductive to call it an instagram page) that I have always observed with much curiosity from the outside. How do you evolve when you don't have a proprietary site and platform but "live" on social networks which by definition are "liquid"? Daria explained it to me very well. #iabpodcast #iabforum #iabforum2019 #freeda

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11:00 - 11:20

Changing perception

In a constantly evolving context where every certainty fails and change is a constant, flexible and innovation-oriented communication strategies become a necessary condition. Reverse Studio - a creative agency specialized in Art Direction, UI&UX Design and Digital Strategy - has been dedicating part of its resources for over 4 years to the development of solutions in the field of Virtual Reality and Augmented Reality, with the aim of bringing to life products and services that place experience at the center and lead to a change in consumer perception, no longer a spectator but a conscious protagonist.

Giovanni Carfora, CEO, Reverse Studio
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Exactly one month has passed since #IABForum. And I haven't finished posting the photos with the guests I interviewed for the #IABPodcast yet. But it doesn't matter, because the content of the interview with Giovanni Carfora ( @joecarfora ), CEO of Reverse Studio, is always current. VR and AR this year have made giant strides (just think of Oculus Quest) and next year we will see some good ones (just think of Apple). But how do they apply to brands? Do the so-called 'immersive experiences' really work or are they just a buzzword to sell to customers? Spoiler: they work, but you have to know how to do them. #iabforum2019 #vr #ar #reversestudio

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11:25 - 11:45

The arrival point

Riccardo Palombo, tech blogger and reviewer of technological products for over 10 years, has given a turning point to his life: he left his stable job for the most important tech newspaper in Italy to explore original formats. Riccardo is not a millennial, but he communicates with them. He no longer talks only about tech, but also about books, keyboards and culture. Riccardo brings back calm, from the daily frenzy, with his in-depth analyses full of technical curiosities. How does he maintain the engagement of his followers with such content?

Riccardo Palombo, Blogger, Riccardo.IM
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With this photo I conclude the series of posts from #IABForum , I promise. And I conclude it with a bang, or rather, with @riccardopalombo . For a nerd like me, who spent his adolescence watching mobile phone reviews, Riccardo is a kind of celebrity. Then when you talk to him live you discover that he is a very normal person, with a passion for mechanical keyboards and paper books. And you discover that behind Riccardo.IM there is not only a YouTube channel, but a very specific editorial project of Slow Tech: technology goes fast, but we have to go slow and understand it. Thanks Riccardo for the chat! #iabpodcast #iabforum2019 #riccardopalombo

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Giacomo Barbieri

Giacomo Barbieri

Blogger with over 5 years of experience in blogs and newspapers,passionate about AI, 5G and blockchain. Never-ending learner of new technologies and approaches, I believe in the decentralized government and in the Internet of Money.

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